Your Netflix account has a lot of variables. However, we’ve got answers to the most searched for questions about a Netflix account. Like, where’s my list? And, which plan is best? And what about DVDs?

Keep reading to solve your problems!

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Don’t have Netflix? You can sign up through Amazon or iTunes.

Your Netflix Account

Where is my list?

If you have a fairly recent device, you should see “My List” at the top of the screen or in the menu. You can also visit the My List section of Netflix’s website. (Be sure to sign in to see your picks.) If you have an iOS device, and you just signed up for Netflix, it may take a while to see your list.

Which Netflix plan is best?

It depends on how many devices will be used on your Netflix plan.

  • The basic plan lets you stream and download to only one (1) device.
  • The standard plan lets you stream and download on two (2) devices at the same time.
  • The premium plan lets you stream and download on four (4) devices at the same time.

You also have to consider your budget. See current Netflix plans and pricing to decide which plan is best for you.

Can I give Netflix as a gift?

Yes. But you have to buy a Netflix gift card and give it to the gift recipient. Netflix has gift cards in most stores that have gift card kiosks. You can also buy Netflix gift cards on Amazon. (Netflix used to let you just buy a plan for someone, but now you must buy the gift card.)

How do I cancel Netflix? What is their cancellation policy?

To cancel your Netflix account, go to your “Account” page within the app and choose “Cancel Membership.” You’ll be able to watch Netflix until your current billing period is over. Check your “Billing Details” to see when your billing period ends.

You can re-start your account any time by visiting your “Acount” page.

If you are being billed by iTunes or billed by Google Play, Netflix has other instructions.

Whose Netflix account can I use?

You can have up to five profiles on a Netflix account. So, five people in your household can have their own profiles on one account. Get that? IN YOUR HOUSEHOLD.

Netflix cannot connect. Netflix cannot play title. When Netflix isn’t working. When Netflix keeps buffering.

According to Netflix’s support center, the number one reason any of these things happen is a slow or intermittent internet connection. No matter what you’re watching Netflix on, the first thing to try is shutting it off and turning it back on (like your computer, your game console, your iPad). The next thing to try is connecting the device directly to your modem, in case the WiFi is the problem. You could also try restoring your ISP’s default settings.

After that, things get really specific. Check out Netflix’s troubleshooting section for more help.

Where is the nearest Netflix shipping facility?

Who knows? The good news is that you don’t need to know. Netflix works with the U.S. Post Office (the U.S. is the only country where DVDs are still shipped) to make sure that their discs are returned to the closest facility to you. That’s why sometimes you won’t see an address on the envelope, just “Nearest Netflix Shipping Facility.”

Also, why are you still watching DVDs?

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